Shipping Policy

SHIPPING POLICY

U.S. Shipping We can't wait for you to get your new pieces! We offer Free U.S. Standard Shipping on orders over $100.

In-stock items typically process within 3–5 business days, and standard U.S. orders are shipped via Priority mail, which takes about 1-5 business days to arrive. If your order hasn't shipped within that timeframe, keep an eye on your inbox for updates. You can also double-check the product page—we'll always update it there if an item is experiencing a rare delay!

International Shipping Yes, we ship internationally! ✈️ We love seeing our pieces traveling the globe. Exact shipping speeds and carrier rates for your location will be calculated and displayed at checkout. Please note that international customers are responsible for any applicable customs duties, taxes, or fees upon delivery.

Preorders Waiting on something special? Items marked as preorder have an estimated shipping window. This means your new pieces might ship a little earlier than expected (yay!), or take slightly longer depending on production and transit. Preorders ship out the moment they arrive at our warehouse. We promise it's worth the wait, and we'll always keep you updated if anything changes! 💕

EMAIL US

Customer Care: customercare@lithologieco.com

Collaborations: exclusive@lithologieco.com

CHAT US

Connect with our Customer Care team via the Chat Box on the bottom right of your screen for a tailored one on one experience!

Mon – Fri : 11am – 4pm PST
Sat – Sun : Closed

Submit a Request

Please allow up to 24 hours for a response from our customer care team. If you prefer not to wait, please message us through the Chat Box at the bottom right of your screen during our business hours:

Mon-Fri from 11am to 4pm PST.

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