Frequently Asked Questions
Q: What payment methods do you accept?
A: We accept all major credit cards, Shop Pay, PayPal, Apple Pay, Amazon Pay, and Google Pay.
Q: How long does shipping take?
A: Packing and shipping of ground orders typically require 3-4 business days. After being shipped, ground shipments can reach destinations within California in as little as 4-5 business days, while locations on the East Coast may take up to 5-10 business days.
Q: Do you offer international shipping?
A: Currently, we offer shipping exclusively within the United States.
Q: What is your return policy?
A: We offer a 30-day return for store credit only on all items, except for items marked as "FINAL SALE" and "LAST CHANCE." To initiate a return, please contact our customer service team for instructions.
Q: Do you offer exchanges?
A: We offer FREE Exchanges! If you would like to exchange an item, please visit our Return Center where you will fill out your Email Address and Order Number. Follow the instructions and note what size you wish to exchange your item for.
We only offer exchanges for the same item in a different size or color and only allow 1 exchange per item.
Q: What is your sizing chart?
A: Our sizing chart can be found on each product page under the "Size Guide" section. Please refer to this chart when choosing your size to ensure the best fit.
Q: Can I cancel my order?
A: Once an order has been placed, we are unable to make modifications. However, we are more than happy to help you with a return once you have received your order if needed.
Q: Do you offer gift cards?
A: Yes, we offer e-gift cards that can be purchased on our website. Gift cards are delivered via email and can be used for any purchase on our site.
Q: How can I contact customer service?
A: You can contact our customer service team via email or the chat box on our website. Please allow up to 24 hours for a response from our customer care team. Contact Us