We want you to love your purchase! But if something isn’t the perfect fit, don’t worry—returns and exchanges are simple.
Store Credit Only
Please note that we do not issue refunds to the original method of payment. All approved returns are processed for store credit. Once your return is processed, your store credit will be emailed to you in the form of a digital gift card, ready to be used on your next favorite outfit!
30-Day Window
You have 30 days from the date your package is delivered to send eligible items back to us for store credit or an exchange.
Super Easy Returns
We like to keep things simple. You'll find a pre-printed return label and form right inside your package! Just fill out the form, attach the label, and send it back. Lost your slip? No stress! The quickest way to grab a new one is through the chatbox on our website, or you can reach out to customercare@lithologieco.com.
Free Exchanges
Need to swap for a different size? We offer free U.S. exchanges on all eligible items.
Eligibility Requirements
To be accepted for store credit, items must be unworn, unwashed, in their original condition, and have all original tags attached.
Non-Returnable Items
For hygiene reasons and clearance purposes, we cannot accept returns on the following:
- Accessories (hats, scarves, handbags)
- Makeup
- Sale items
- Any items explicitly marked FINAL SALE